Shipping policy

At Home Haven, we’re committed to delivering your favorite kitchen accessories quickly, safely, and hassle-free right to your doorstep. Please review our shipping details below.

Delivery Timeframes

  • Dhaka City:
    Standard delivery takes 2–3 business days
  • Other Cities in Bangladesh:
    Standard delivery takes 3–5 business days

⏳ Note: Delivery times may be slightly extended during public holidays, weekends, or peak shopping seasons.

Order Processing

  • Orders are processed within 24 hours after payment confirmation
  • Once your order is shipped, you’ll receive a confirmation via email or SMS, including tracking details (if applicable)

Delivery Areas

  • We currently deliver across Dhaka City and all major cities in Bangladesh
  • If your location falls outside our regular service area, our support team will contact you to arrange the best possible delivery solution

Shipping Delays & Exceptions

While we aim to deliver on time, occasional delays may occur due to factors beyond our control, such as:

  • Courier service disruptions
  • National holidays or strikes
  • Weather conditions or unforeseen circumstances

If any delay occurs, our customer support team will keep you updated promptly.

Need Help?

For any shipping-related questions or assistance, feel free to reach out to us:

📧 Email: homehavenbd.shop@gmail.com
📞 Phone: 01873612173
📍 Address: Dhaka, Bangladesh

We appreciate your trust in Home Haven 🏡
Our goal is to make your shopping experience smooth, reliable, and stress-free—from checkout to delivery.